Freshers take the opportunity of becoming team lead in Hotsourced in 2025

Hotsourced customer centric organisation that focuses on delivery operations in the market of Automotive and Logistics.

The company is giving opportunity to the freshers to become the team lead of the sales team which is known as customer representative team.

This is going to be a very good opportunity for the freshers as in the beginning of the career becoming team lead is not possible without having any experience in the same or similar field.

The companies looking for the team lead for the team of customer representatives which is a fully remote team.

Though this is a fully remote team but they never fail to maintain strong relationships with their clients and partners as they committed to make every interaction count.

In 2025 the company is looking for professionals who wants to start their career in the same field or who have already experience in the same or similar field to join them as a team leader of customer representative team.

Freshers take the opportunity of becoming team lead in Hotsourced,  importance

Importance of the job role of team lead provided by the company Hotsourced is very high.

The reason is very simple- companies never give the opportunity to the freshers to become the team lead directly as every organisation required some experience from the employees.

The recruitment opportunity that the organisation is offering will be for the position of team lead in customer representative but for one or two months employees will be working as customer representatives and then they will get the opportunity to become the team leaders.

Freshers take the opportunity of becoming team lead in Hotsourced, overview

Company Hotsourced  has made one announcement for the recruitment for the position of customer service representative as a team leader.

The job location is remote as the entire customer representative team is a remote team.

Daily virtual team meetings and phone calls are the ways of communication in between the team members.

To apply for the position there are certain eligibility criteria that meets to be fulfilled before applying.

Interested candidates must have passed graduation to apply for this position as this is the minimum educational qualification required to make the application. Students who are studying under graduation can also apply for the position.

Prior work experience is not required but if the candidates have experience in the same or similar field then they will directly join as a team leader. In that case l, they will not have to serve the job role of a customer representative.

As mentioned in the official notification the salary range will be between 8 lacs to 10 lakhs per annum.

As the candidates will be working for the UK based client thus the shift timings will be different for different days of a week.

Tuesday and Thursday of every week will be the week off for the employees. And for the rest of the days they will have to work for different different time schedule which is available in the official notification provided by the company.

Team lead in Hotsourced, responsibilities

The company Hotsourced is looking for candidates who are organised, communicative and resourceful.

The duty of the team leaders will not to be only to lead customer representative team but there will be several other duties that will include operation and department management department and of course the HR department.

Followings are the main responsibilities of each team leader of customer representative team

• Responding promptly to the enquiry is via phones emails and life chat will be the main work as a customer support channel.
• Support that will be provided to the clients must be professional and friendly that will resolve the customer concerns efficiently.
• Customer verification checks will be one of the main work of the team leaders based on the requirement of new.
• Not only the customer representative team but also the operations which is related to the monitoring a vehicle complaints and local loss will be required.
• Managing and updating of resources will be required.

These are the main responsibilities of the team leader of customer representative teams and apart from this there are several other responsibilities related to the customer support channels, operation tasks, knowledge base and system management will be there.

How to apply

Application process is pretty much easier.

Interested candidates can directly visit the official notification of the company which is available in the website of the company.

They can directly go to the official notification from the link provided below ⬇⬇⬇

Click here to apply

Understand the requirement and job responsibilities and then apply accordingly.

Conclusion

Here in this article we have discussed about responsibilities of a very important job role and that is the role of a team leader of a customer representative team which is a fully remote team.

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Disclaimer

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